Privacy Policy

At Pure Drop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, place an order, or contact us.

🔍 1. Information We Collect

When you use our website, we may collect the following types of personal data:

  • Your name and email address

  • Billing and shipping addresses

  • Order details (including purchased items and transaction amount)

  • Device and browser data (IP address, cookies, usage behavior)

  • Communication history (e.g. customer service emails)

We do not store or access your credit or debit card information. All payments are processed securely through PayPal.

🎯 2. How We Use Your Information

Your data is used strictly to:

  • Process and fulfill your orders

  • Communicate order status and delivery updates

  • Respond to your inquiries or support requests

  • Improve our services, website experience, and security

  • Comply with legal and tax requirements

We do not sell, rent, or share your personal data with advertisers or unrelated third parties.

🤝 3. Data Sharing with Third Parties

We may share your information with trusted service providers only for operational purposes, including:

  • PayPal (for secure payment processing)

  • Shipping carriers (to deliver your order)

  • Email and hosting platforms (to send confirmations or support responses)

All vendors are contractually obligated to keep your information confidential.

🔐 4. Data Security

We use SSL encryption, secure servers, and modern security practices to protect your information. Despite our efforts, no system is 100% foolproof — always be cautious when submitting personal data online.

📅 5. Data Retention

We retain your order and contact information only as long as necessary to:

  • Fulfill your orders

  • Provide customer support

  • Comply with U.S. accounting and legal requirements

⚖️ 6. Your Rights

You have the right to:

  • Access or correct your personal information

  • Request deletion of your data (except where legally required to retain it)

  • Opt out of non-essential marketing emails (if applicable)

To submit a request, please contact us at:
📧 [email protected]

🧒 7. Children’s Privacy

Our website is intended for users over the age of 13. We do not knowingly collect information from minors. If you believe a child has submitted personal information, please contact us immediately.

🔄 8. Policy Updates

We may update this Privacy Policy to reflect legal changes or business practices. Any revisions will be posted on this page with the updated effective date.

📬 Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact our team:

📧 Email: [email protected]
🕒 Business Hours: Monday – Friday, 8:00 AM – 6:00 PM EST

Thank you for trusting Pure Drop.
Your privacy and security are important to us.